Terms of Use.

We operate this website ("the Site"), the home page of which can be found at fidelityexpressservice.com. Your access to and use of the Site is subject to these Terms of Use, the Site's Privacy Policy which forms part of these Terms of Use (which can be found by clicking on the Privacy Policy link on the home page of the Site) and all applicable laws. Your use of the Site constitutes your unqualified agreement to accept and comply with these Terms of Use. All vehicles we purchase will be subject to a H.P.I or Express report to ensure the authenticity of the vehicle and check its history. Even if the vehicle has been written off or had adverse history we will still make you an offer on the car. Any vehicle quote given by fidelityexpressservice.com is not final and guaranteed until the vehicle has been visually inspected by a member of our staff, if the car is not as described, we reserve the right to adjust the offer accordingly. We also reserve the right to cancel a purchase of any vehicle due to mitigating circumstances.

All sales are final once monies have been exchanged for the vehicle along with all the relevant documentation. The sale is final once the car and the sale of the car has been verified as genuine. All outstanding finance must to be settled prior to payment. A settlement letter from the relevant finance company stating so will also be required. In the circumstance any outstanding finance balance is more than the agreed valuation, you will agree to pay fidelityexpressservice.com the difference between these amounts at point of collection as per the relevant finance companies settlement letter. If, in our opinion, on final viewing of the vehicle, the vehicles condition is not as described, we reserve the right to adjust the price accordingly. Please be as accurate as possible when describing your car. You undertake to supply us with full ownership documentation when we collect the vehicle. i.e. vehicle registration document (V5), MOT certificates, service history, unexpired Road fund license, audio equipment (Factory Fitted). Payment will be withheld until we receive all these documents. Proof of I.D will be required i.e. Driving License, Passport (this is to prevent fraud). If it comes to light that the vehicle is stolen or any other fraudulent activity, all information will be passed to the Police, no exceptions. Based upon the information supplied, fidelityexpressservice.com always endeavors to value all proposals fairly, giving you the best possible price for your vehicle.

Use of The Site.

The Site is offered as an information service for individuals who wish to find out more about our business and an e-commerce service for those who wish to offer to sell their car to us. The Site must not be used by you for any commercial purpose. The Site is directed solely at those who access the Site from the United Kingdom. Whilst we use reasonable efforts to include accurate and up-to-date information on the Site, errors may occur. We cannot give any warranty or representation as to the accuracy of the information, and do not accept responsibility for errors or omissions or for any action or decisions based on the information. We do not warrant that your access to the Site will be uninterrupted. Your use of the Site is at your risk. Action should not be taken without obtaining specific advice. The information and materials provided on the Site are of a general nature only and cannot be regarded as constituting advice or recommendations (professional or otherwise). We do not accept any liability for any direct, indirect, special or consequential losses or damages of whatever nature, including but not limited to loss of anticipated savings, data, goodwill or contracts resulting from whatever cause. We exclude all warranties, expressed or implied, relating to the information and materials on the Site to the fullest extent permitted by law. Nothing in these Terms of Use limits or excludes any rights you may have as a consumer or any liability for fraudulent misrepresentation or death or personal injury resulting from our negligence.


Hypertext links are links by which visitors can move from one website to another or from one page to another within the same website. The Site contains hypertext links to third parties' websites. Any hypertext links between the Site and any third party website are provided for your convenience only and we accept no liability whatsoever for the contents of any such third party website. We exclude to the fullest extent permitted by law all liability that may arise in connection with or as a result of third party website material causing any damage, costs, injury or loss of any kind. You agree that you will not create any hypertext links between the Site and any other website without our prior written consent.

Trade Marks, Logos and Service Marks.

The trade marks, logos and service marks (collectively "the Trade Marks") displayed on the Site (whether registered or unregistered) are and shall remain the property of their respective owners. Nothing contained in the Site shall be construed as granting any license or right to use any Trade Mark displayed on the Site without the prior written consent of the relevant Trade Mark owner. Your misuse or infringement of any of the Trade Marks displayed on the Site is strictly prohibited.


The copyright in all aspects of the Site is owned by us or our content and technology providers. All content is protected by copyright and may not be used except as expressly provided in these Terms of Use without our prior written consent. We do not warrant or represent that your use of materials displayed on the Site will not infringe the rights of third parties. You must not copy, adapt, download, distribute, exploit or otherwise use the information contained on the Site in any way, save for the purpose of inquiring about or requesting information relating to our business and the services we offer, or downloading and temporarily storing one or more of the pages of the Site for the purpose of viewing, for your personal use only, on a personal computer or terminal. You must not use the content of the website for any commercial purpose such as creating your own database. For the avoidance of doubt you shall not be entitled to reproduce, permanently store, or retransmit any of the contents of the Site without our prior written consent except as expressly provided in these Terms of Use.


Whilst we try to keep our anti-virus software up-to-date we do not warrant that the Site, its servers, downloadable files or e-mails which may be sent by us, are free from viruses or other harmful components. You must not introduce or attempt to introduce any virus or other contaminant to the Site or any of its software or systems or in any way attempt to access, alter, d-compile, reverse engineer, destroy or otherwise tamper with any part of the Site, its software or systems.

Feedback And Complaints.

Any queries, feedback or comments you may have about the Site should be submitted by emailing us at info@customers-hellaslogistics.com or by calling one of our advisors on the contact number provided on our home page. Contact can also be made in writing to our contact address found on our website.

Privacy Policy.

Any personal information we collect from you shall only be used in accordance with our Privacy Policy, a copy of which can be viewed by clicking on the Privacy Policy link on the home page of the Site.

Connection And Charges.

You are responsible for obtaining an appropriate connection with a telecommunications provider in order to access the Site. You shall be responsible for the costs of all charges you incur in accessing and using the Site.


We may amend these Terms of Use from time to time. If we make any substantial changes we will notify you by posting a notice on the Site's home page. You are bound by any changes we make to these Terms of Use: you can view the current version of these Terms of Use at any time by clicking on the Terms of Use link on the home page of the Site. If any of these Terms of Use are unenforceable it shall not affect the enforceability of the rest of them. These Terms of Use shall be governed by and construed in accordance with English law and are subject to the exclusive jurisdiction of the English Courts.

By using the site you are agreeing to the terms and conditions which have been written.